The clerk asked for the customer’s ZIP code to process the transaction.
Concerned about her privacy, the customer declined to provide the information, prompting the clerk to remark that no one had ever refused before. The clerk called the manager, who showed irritation. The customer asked for her receipt back, the manager refused. So she took it herself. An argument ensued. The manager locked the store’s door and demanded it back. “It was absolutely insane. I’m sure I looked rather crazy myself,” the customer says….